-
Q What is the lead time for OEM orders?
A The lead time for OEM orders varies depending on the complexity of the customization. Our team will provide you with a detailed production timeline during the negotiation process.
-
Q Are there additional costs associated with OEM services?
A Additional costs for OEM services may apply based on the level of customization and specific requirements. Our sales team will provide a detailed quote outlining all associated costs.
-
Q How does the OEM process work?
A The OEM process involves discussions with our sales team to understand your requirements, sample confirmation, and bulk production. Our team ensures that the final product meets your specifications.
-
Q Can I use my own packaging design for customized products?
A Yes, we welcome customers to provide their own packaging designs for customized products. Our team will work closely with you to ensure your branding is accurately represented.
-
Q What is the minimum order quantity (MOQ) for OEM services?
A The minimum order quantity for OEM services may vary depending on the product and customization requirements. Contact our sales team to discuss MOQ for your specific needs.
-
Q Do you offer customization options for your products?
A Yes, we provide customization options for certain products. Contact our sales team to discuss your specific requirements and customization possibilities.
-
Q What should I do if my package is damaged upon arrival?
A If your package is damaged, please contact our customer support immediately. We will assist you in resolving the issue and ensuring a satisfactory solution.
-
Q Can I change my shipping address after placing an order?
A Changes to the shipping address may be possible before the order is shipped. Contact our customer support as soon as possible to request any address modifications.
-
Q Do you provide order tracking information?
A Yes, once your order is shipped, you will receive a tracking number. You can use this number to track the progress of your delivery.
-
Q What shipping carriers do you use?
A We partner with reputable shipping carriers to ensure timely and secure delivery. Common carriers include DHL, FedEx, and local postal services.
-
Q How long does it take to receive my order?
A The delivery time depends on your location and the chosen shipping method. You can view estimated delivery times during the checkout process.
-
Q Which countries do you ship to?
A We ship our products to various countries worldwide. During the checkout process, you can select your country to view shipping options and costs.
-
Q Do you offer bulk or wholesale discounts?
A Yes, we offer bulk and wholesale pricing. Contact our sales team for more information and to discuss your specific requirements.
-
Q How can I track the status of my order?
A After your order is confirmed, you will receive a tracking number. You can use this number to track the status and estimated delivery date of your order.
-
Q Is my payment information secure on your website?
A Yes, we prioritize the security of your payment information. Our website uses secure encryption protocols to ensure the confidentiality of your financial data.
-
Q Can I modify or cancel my order after payment?
A Once an order is placed and payment is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the payment.
-
Q What payment methods do you accept?
A We accept various payment methods, including credit cards, debit cards, and other secure online payment options. You can choose the most convenient method during checkout.
-
Q How can I place an order on your website?
A To place an order, simply visit our product pages, select the desired items, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
-
Q How should I store Longkou Vermicelli for optimal freshness?
A Store Longkou Vermicelli in a cool, dry place, away from direct sunlight. Proper storage ensures the freshness and quality of the product.
-
Q Are your products exported to the United States?
A Yes, our products, including Longkou Vermicelli, are exported to the United States and various other countries. We adhere to international quality standards for export.
