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FAQ

Frequently Asked Questions about Our Culinary Delights

Unveiling the Secrets Behind Our Culinary Masterpieces
Explore our comprehensive FAQ section to get answers to common queries about our exquisite culinary products. From the origins of our authentic noodles to cooking tips and customization options, find everything you need to know for a delightful culinary experience. Simplifying your gourmet journey, one question at a time.
 
 

Product Group

Shipping and Logistics

  • Q What should I do if my package is damaged upon arrival?

    A
    If your package is damaged, please contact our customer support immediately. We will assist you in resolving the issue and ensuring a satisfactory solution.
  • Q Can I change my shipping address after placing an order?

    A Changes to the shipping address may be possible before the order is shipped. Contact our customer support as soon as possible to request any address modifications.
  • Q Do you provide order tracking information?

    A Yes, once your order is shipped, you will receive a tracking number. You can use this number to track the progress of your delivery.
  • Q What shipping carriers do you use?

    A We partner with reputable shipping carriers to ensure timely and secure delivery. Common carriers include DHL, FedEx, and local postal services.
  • Q How long does it take to receive my order?

    A The delivery time depends on your location and the chosen shipping method. You can view estimated delivery times during the checkout process.
  • Q Which countries do you ship to?

    A We ship our products to various countries worldwide. During the checkout process, you can select your country to view shipping options and costs.
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